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About PetSmart®

Number of Employees: 5000+
Headquarters: 19601 N. 27th Ave Phoenix, AZ 85027

PetSmart is a United States national brand and chain of stores that cater to pets and their owners. Founded in 1986, it began as a pet supply store, but quickly expanded to include pet services, pet facilities and even a variety of pets themselves. In addition to supplies such as food and gear for dogs, cats, horses, birds and fish, in all of its 1,192 store locations. It also offers dog grooming services, dog training services and doggie day camp for owners who are not at home for long hours at a time. PetSmart also provides its customers with pet hotels, places where they can board their pets when they leave for a vacations and their animal friends cannot come along. While customers cannot find dogs and cats at PetSmart, they can buy smaller pets such as rodents, rabbits, birds, sea creatures and reptiles.

What to Expect When Interviewing

A lot of candidates that interview for a position at PetSmart report a positive interview experience. Potential workers can look forward to a reasonably simple interview procedure composed of a face to face or group interview with a store boss in which standard interview questions are posed. An example might include, "Describe a point when you had to handle an annoyed customer?" Management positions might be needed to take a personality test, get asked to submit to a drug test and take part in a group interview. Potential staff can apply on the Internet or in person, and telephone interviews are infrequently conducted.

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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.

Overnight Replenishment Associate

Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.

Loss Prevention Associate

Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.