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About Applebee's®

Number of Employees: 28,000
Headquarters: Kansas City, Missouri, U.S.

Applebee’s Neighborhood Bar and Grille, currently owned by dining operator DineEquity, is the largest casual dining chain in the US, with approximately 2,000 restaurants located throughout the US. Almost all of their restaurants are franchised. The ambiance is classic sports bar with local memorabilia giving each restaurant a home town vibe. They offer a varied menu including beef, chicken, pork, seafood, burgers, and pasta. Applebee’s headquarters is in Kansas City, Missouri.

What to Expect When Interviewing

Applebee’s locations accept online and in person applications. The initial interview may take place quickly, and it is often very brief. At times, group interviews are conducted, with open Q&A questions that relate to customer service approach. At some locations, applicants are also given written personality tests. To prepare for the interview, think through your approach to the difficult customer situations that restaurant staff are likely to encounter, such as patron dissatisfaction with their meal, disputes over the bill, and patrons changing their minds after the original order is submitted.

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Cashiers must keep the customer at the center of all that they do. Cashiers must run fast and efficient cashier operations with friendly customer service. Cashiers also need to be knowledgeable about the store, its merchandise and services offered.

Overnight Replenishment Associate

Job responsibilities require that Associates replenish and relocate merchandise both on and off of the sales floor. Organize and maintain areas of the stockroom according to Kmart policy, and process inbound and outbound freight. Due to the late hours, applicants will need to consistently be available for overtime shifts for this position.

Loss Prevention Associate

Job responsibilities entail providing friendly customer service and protecting company assets through inventory recovery and monitoring internal and external theft. Associates assist with the reduction of inventory loss by monitoring surveillance and apprehending theft suspects.